Refund policy

At OddWear, we want you to love your purchase. If something isn't right, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

Items returned without prior authorization may not be accepted.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

We'll arrange a replacement or issue a full refund at no additional cost.

If your package is confirmed lost in transit, we'll gladly send a replacement or issue a full refund.

If tracking shows the package was delivered but you cannot locate it, please check with neighbors or your local carrier before contacting us.

If you've changed your mind after placing an order, you may cancel it within 12 hours of purchase.

Once your order has entered production or shipment, it can no longer be canceled.

Once your return is received and inspected, we'll notify you of the approval status.

Approved refunds are issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our mistake.

If the return is due to:

Our mistake (wrong or defective item): We cover the return shipping cost.
Customer preference (change of mind): The customer is responsible for return shipping costs.

The following items cannot be returned:

If you have any questions about returns or refunds, please contact us:

Email: support@oddwear.shop

We typically respond within 24 hours on business days.